General Return Policy
You must have a Return Authorization Label to return an item.� Call our Customer Service Department at 1-410-363-2279.� We will ask for the invoice number, date of purchase, quantity, item numbers and reason for return.� Based on this information, a Return Authorization Label may be faxed to you (A restocking form may need to be signed and approved first).�
All merchandise returns are subject to a detailed inspection.� Any merchandise unsuitable for resale will not be accepted (Do not adhere labels to retail packaging).� A minimum restocking fee of 25% will be applied to all returns less than 30 days.� Returns will not be accepted after 60 days.� We will replace or repair defective items based on manufacturer�s policy.�
Upon satisfactory condition, a credit will be issued to your account.